Reservation

Have you found your favourite apartment? Please use the online booking form, or e-mail or telephone us to make your reservation.

In case you wish to make your booking by e-mail, please be sure to include the following information:

- First and last name
- Number of persons
- Number of adults and children
- Date of arrival and departure
- Your telephone contact details

E-mail: infoappruza@aol.com
Telephone:
+385 (0)21 234 284 

Postal Address:
Nehajski put 16A, HR-21217 Kastel Stafilic, Croatia >

Please see our Conditions of booking to learn more about our reservation policies and procedures.

Conditions

1. Booking Procedure
The first step is to find the apartment that fits your requirements. Then place the booking. In order to complete your reservation, the total reservation amount has to be paid in advance to our bank account. Holiday house Ruza gives final confirmation of booking (by email) upon receipt of the advance payment.

2. Cancellations
Cancellations are non-refundable, i.e. advance payment will not be sent back to the client. The advance payment can be used for another rental at the holiday house Ruza in a different period.
 
3. Inclusions
Unless otherwise noted at time of booking, the apartments include linens (sheets and towels) and cooking facilities (including cooking and dining utensils). Check for precise inclusions when placing your booking. While we will do everything possible to accommodate our clients' requests, we are not responsible for situations which might affect room/apartment rentals or delays in arrival, such as strikes, failure of previous guest to vacate or other causes or conditions beyond our control.
 
4. Check In/Check Out
Check in time starts from 2:00 pm, check out time is 11:00 am.
 
5. Additional Charges
Extra persons in the apartment above the maximum indicated in the property's description are charged 30% on top of the rent fee. Tourist tax, taxes for credit card advance payments and other bank charges for payment transfers, wires and checks are not included in the rental prices. Any service charges that have been included do not cover exceptional service for which the guest may feel that a separate gratuity should be made directly to the person performing the service.

6. Rate Information
Apartment rates are always quoted in Euros (all other currencies at the current rate of exchange) and are subject to change in the case of currency fluctuation or changes in tariff.

BOOK ONLINE
  • * Name:
  • * E-mail
  • * Number of adults
  • * Number of children
  • * Arrival:
  • * Departure:
  • Comment:
    * obligatory information
Tel. Croatia: ++385 21 234 284, Tel. Germany: ++49 179 117 1625, E-mail: info@apartments-ruza.com